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Privacy Policy

Privacy Policy

The Proton Group, Inc. dba The HECM Group (TPG) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the TPG Web site and governs data collection and usage. By using the TPG website, you consent to the data practices described in this statement.

Collection of your Personal Information

TPG collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. THG also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

TPG encourages you to review the privacy statements of Web sites you choose to link to from TPG so that you can understand how those Web sites collect, use and share your information.

THG is not responsible for the privacy statements or other content on Web sites outside of the TPG and TPG family of Web sites.

Use of your Personal Information

THG collects and uses your personal information to operate the TPG Web site and deliver the services you have requested. TPG also uses your personally identifiable information to inform you of other products or services available from TPG and its affiliates. TPG may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

TPG does not sell, rent or lease its customer lists to third parties. TPG may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, TPG may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to TPG, and they are required to maintain the confidentiality of your information.

TPG does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. TPG Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on TPG or the site; (b) protect and defend the rights or property of TPG; and, (c) act under exigent circumstances to protect the persona safety of users of TPG, or the public.

Security of your Personal Information

TPG secures your personal information from unauthorized access, use or disclosure. TPG secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

TPG will occasionally update this Statement of Privacy to reflect company and customer feedback. TPGG encourages you to periodically review this Statement to be informed of how TPG is protecting your information.

Contact Information

TPG welcomes your comments regarding this Statement of Privacy. If you believe that TPG has not adhered to this Statement, please contact TPG at 800.465.6565 #100 or 949.861.4910. We will use commercially reasonable efforts to promptly determine and remedy the problem.

You may visit, or or call 800.465.6565 #100 for more information.